Have a Questions? Call Our Customer Service: 855-414-5920

Website Terms and Conditions

Group Travel

These promotional vacation offers are not intended for group travel. We can honor only one room at the promotional package price per group of family, friends, acquaintances or known groups traveling on the same, similar and/or adjoining arrival and departure dates. There are additional costs associated with group travel.

Credit Card

In order to participate in these special vacation offers, you will be required to present a valid major credit card at check-in. In some cases a valid debit card will be accepted.  Prepaid credit or debit cards are not accepted. You may also call and speak to a member of our vacation planning team should you have any questions regarding specific requirements at 855-414-5920.


Attendance to a 90–120 minute vacation ownership sales presentation is required to receive the promotional pricing.

Age / Income / Identification / Language / Marital Status / Countries

Each of our promotional offers has certain demographic requirements that will be found at the bottom of each hotel specific web page under the "Offer Terms and Conditions." You may also call and speak to a member of our vacation planning team should you have any questions regarding specific requirements at 855-414-5920

Cancellation & Rescheduling Policy

Rescheduling Your Reservation

We know plans change. Sometimes an emergency arises and other times, you just end up needing a more convenient date than the one you originally chose. That's why BookVDM.com offers a flexible rescheduling policy.

As long as you call us at least 7 days before your arrival date, we can reschedule your vacation for free (as long as new dates do not have any surcharges). Please note that if you don't give us at least 7 days notice, our cancellation policy will apply. (See Below)

Canceling Your Reservation

Bookvdm.com also understands that on occasion, you can't reschedule your trip and must cancel instead. You can do this at no cost within 24 hours of purchase. If you cancel after the 24-hour grace period, your purchase is non-refundable.

If you are booking this within 7 days of arrival, the 24hr cancelation window does not apply.

We can only process rescheduling requests and cancellation requests by phone.

Please call our customer service department at 855-414-5920

PLEASE REMEMBER: No refunds will be given for no-shows, early checkouts or unused nights.

Locations and travel dates are subject to package availability and reservation requests are confirmed on a first come, first served basis. Package price covers accommodations and specifically does not cover costs associated with travel and additional expenses that might be incurred. Price does not include tax. The offer may not be coupled together with another promotional discount or coupon. This promotional offer is void where prohibited by law. Package and Extra Night Pricing is based in U.S. Dollars (USD).
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